Cycle Monkey is the Technical Service Center for the following brands:
If you're looking for technical specifications, installation support or help troubleshooting an issue on the road, we'll get you squared away. We are happy to provide tech support for new builds as well. The first hour of personalized tech support is complimentary. We offer additional tech support consultation services as well.
Warranty Repair & Replacement
Cycle Monkey offers warranty repair and replacement services, per the published manufacturer's warranty policy.
Shipment to Cycle Monkey is the responsibility of the customer. Return shipping is covered by Cycle Monkey for US customer only. For international customers, please contact us ahead of time to discuss shipping options.
Rohloff SPEEDHUB 500/14
Cycle Monkey is the sole North American Service Partner for the Rohloff SPEEDHUB 500/14. Our expertise and full stock of Rohloff hubs, replacement parts, and accessories are unmatched! We provide Rohloff warranty service as well as routine Rohloff SPEEDHUB 500/14 maintenance. If you would like to ship us your hub, give us a heads up by submitting a Rohloff Service Request.