Cycle Monkey specializes in custom bike and wheel builds. We work with a number of builders in the US and around the world to build bikes tailored to each rider's needs, whether it be custom geometry or specialized features.
Pulling from a network of frame builders and specialized component manufacturers, we work with each rider to select the right builder and component package. This level of service requires specialized knowledge of frame design, builder strengths and style, and collaboration.
Given the nature of custom builds, the timelines are typically longer, compared to stock builds.
Depending on the frame or component selection, the timeline can be as little as 2-4 weeks. We also work with custom builders that have extensive waiting lists, so the time from ordering to hopping on the saddle may be many months.
At the time of estimate, we will provide you with a target delivery date. While we include a bit of a contingency, please be aware that this a target and may vary. We'll keep you posted if the timeline evolves.
Cycle Monkey requires a 50% deposit with an approved estimate. Deposits can be made with through Paypal, credit card, or wire transfer. All deposits are refundable within 72 hours of customer approval.
For rush or expedited orders, a 75% deposit is required to move forward with an order. Receipt of deposit starts the clock on the delivery window.
Prior to shipment, Cycle Monkey requires that the balance on your order be paid in full.